Privacy Policy
Welcome to TM‑SIM‑Registration.ph. We are committed to protecting your privacy and ensuring that any information you share with us is handled responsibly. This Privacy Policy outlines what data we collect, how we use it, and the steps we take to keep it secure. By accessing or using this website, you agree to the terms described in this policy. If you do not agree, please refrain from using the site.
TM‑SIM‑Registration.ph is an independent educational resource that helps Filipinos understand the SIM Registration Act and complete their TM SIM registration correctly. We are not affiliated with TM, Globe, or any telecommunications company. We do not register SIM cards on behalf of users, and we will never ask you to submit your personal data, ID documents, or one‑time passwords (OTPs) via our site or email. Our mission is to explain the official registration process and guide you to the authorized platforms (e.g., the SIM registration portal, the GlobeOne app, or physical stores) where you can safely complete your registration.
Information We Collect
We collect minimal information to operate and improve this website. We only collect data that you voluntarily provide or that is generated automatically during your visit.
Information You Provide
If you contact us via email or our contact form, you may provide:
Name: This helps us personalize our response.
Email address: So we can reply to your inquiry.
Phone number: Optional, only if you choose to provide it when calling or leaving a voicemail.
Message content: Any questions, feedback, or suggestions you include.
We do not ask for or store personal information such as SIM numbers, government IDs, selfies, or any other sensitive data. If you send us such information inadvertently, we will delete it and advise you to use the official TM registration channels.
Information Collected Automatically
When you visit TM‑SIM‑Registration.ph, our website hosting platform may automatically collect non‑personally identifiable data to help us understand how visitors use our site. This data can include:
IP address and general location (often limited to country or region).
Browser type and version.
Operating system and device type.
Referring website or search terms used to find us.
Pages visited and time spent on each page.
Date and time of your visit.
We use this information to analyze site traffic, identify popular content, and troubleshoot technical problems. It does not enable us to identify individual visitors.
Cookies
Cookies are small text files stored on your device. We may use cookies to:
Maintain your session for smoother navigation.
Remember basic preferences (e.g., language settings).
Collect anonymous analytics data through tools such as Google Analytics.
You can disable cookies through your browser settings; however, doing so might affect some features of the site. By continuing to use this site without disabling cookies, you consent to the use of cookies as described.
How We Use Information
We use collected information to:
Respond to inquiries: We use your email address or phone number to reply to your questions, comments, or feedback.
Improve our content: Usage data helps us determine which guides are most helpful and where additional resources are needed.
Monitor website performance: Technical data allows us to detect errors, optimize page speed, and enhance security.
Provide updates: If you opt in, we may send notifications about new articles or significant changes in SIM registration procedures. You can opt out of these notifications at any time.
We do not sell or share your personal information with third parties for marketing or any other purpose. We also do not process registrations for you; any official registration must be completed through TM or Globe’s platforms.
Third‑Party Services
We may rely on trusted third parties to host the site, send email communications, or analyze web traffic. These providers may collect or process data on our behalf under their own privacy policies. We ensure that they are committed to protecting your information and only use it as necessary to deliver their services. Some examples include:
Website hosting providers for storing our content securely and delivering it to your browser.
Email service providers to manage contact requests.
Analytics services (e.g., Google Analytics) for understanding user behavior in aggregate.
These partners are not authorized to use your data for their own marketing or share it with other parties.
Data Security
We take reasonable measures to protect the limited data we collect. These measures include:
HTTPS encryption to secure data in transit.
Firewall and intrusion prevention systems on our servers.
Regular software updates and patches to reduce vulnerabilities.
Limited access to user communications, restricted to team members who need it to respond to inquiries.
While we strive for robust security, please remember that no method of data transmission or storage is 100% secure. We encourage you to follow good security practices, such as using secure internet connections and up‑to‑date devices.
Data Retention
We retain contact emails and related correspondence only as long as necessary to address your inquiry and maintain our records. Non‑personally identifiable analytics data may be retained longer in aggregate form to monitor long‑term trends. You can request deletion of your personal data at any time by contacting us.
Children’s Privacy
Our site is intended for a general audience and is not directed at children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please notify us and we will delete it promptly.
Your Rights
Depending on your jurisdiction, you may have certain rights related to your personal data. These may include:
Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct or update inaccurate information.
Deletion: You can request that we delete your personal information, subject to legal obligations.
Objection or restriction: You can ask us to stop processing your data in certain ways.
Withdrawal of consent: You can withdraw your consent to receive communications from us.
To exercise these rights or ask questions about our privacy practices, please contact us using the details below. We may require proof of identity to confirm your request.
International Visitors
Our servers are located in the Philippines and/or the data centers of our hosting provider. By accessing the site from another country, you acknowledge that any information you provide will be stored and processed in the Philippines or other jurisdictions. Data protection laws may differ from those in your country.
Changes to This Privacy Policy
We may update this policy periodically to reflect legal requirements, best practices, or changes in how we operate. When we make updates, we will revise the “Last Updated” date (if present) and, if significant, we will post a notice on our site. Continued use of the site after changes indicates your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:
Email: [email protected]
Phone: (02) 436 3833
Mailing Address: Rm 203 Amaremca Bldg. 107A Kalayaan Avenue, Diliman, Quezon City, Metro Manila 1100, Philippines
We value transparency and will respond to your inquiries as soon as possible.