How to Check Balance in TM via SMS, Call, and Online - TM Balance Inquiry
You are on a call and in the middle of your business discussion, suddenly your call disconnects. In this emergency situation, the first thing you want to know is your remaining TM balance. But you forget the exact way of balancy inquiry in TM and you start searching for it! This is a common problem of many TM users.
In this guide we will give you complete and correct information on how to check balance in your TM prepaid SIM. In this article you will have quick methods, offline options, and online tools, so you can choose the best way based on your situation, with or without the internet. So be ready for everything you need to know!
Note: Before checking your data, load balance and also borrow load, make sure your TM SIM registration is complete. Unregistered SIMs may have limited access to balance inquiry services.
Quickest Ways to Check TM Balance
If you urgently need to know about your load balance, data, or active promos. TM provides a few reliable methods. Below are the most accurate and working options you can use anytime. These are the most popular and reliable methods for 2026, you can choose based on your preference:
Method | Best For | Cost | Internet Needed |
*USSD Code 143# | No load / no internet | Free | No |
GlobeOne App | Full balance & data details | Free | Yes |
Customer Service (211) | Assisted help | Free | No |
If you have a lot of rewards, you can redeem points in TM instead of using regular load.
Check TM Balance via USSD Code
The *143# menu is the traditional and most widely used method. There is no need for any data or app for this method. Below are the steps you can follow to apply USSD code:
Steps:
- Open your phone’s dialer.
- Dial *143# and press call.
- Select MyAccount / My Promo.
- Choose Balance Inquiry or Check Balance.
- Your regular load balance will be displayed on screen, followed by an SMS confirmation.
What Else You Can Check Using *143#
- Remaining data balance
- Active TM promos
- Promo validity
- Globe Rewards points
Note: The method is best when you are offline or in an emergency.
Check TM Balance Using GlobeOne App
In 2026, the GlobeOne app is the most detailed application about balance inquiry in TM. Because It provides the only visual representation of your data consumption in the form of a “progress bar”. Follow the instructions below and check your balance via digital method.
Steps:
- Download GlobeOne from Google Play Store or Apple App Store (free).
- Open the app and log in with your TM number (OTP verification).
- On the dashboard, you can see your main balance which is displayed prominently at the top.
- Now you have to tap Account or Usage for a detailed view: regular load, promo balance, data MB/GB remaining, and validity.
Advantages:
- Real-time updates.
- Track usage history.
- One-tap reload or promo registration.
Check Balance By Calling Customer Service (211)
The most reliable method is calling at 211. The customer service agent tells you exact information about your balance.
- Dial 211 (free from TM).
- Follow voice prompts or speak to an agent.
- Ask for balance or promo status.
Check Balance Through GCash
You can only know your balance information, when your TM number is linked with GCash. The GCash app can show your latest load transactions. But, GCash is not offering a direct or total TM balance display. To check the actual load and data balance, please call *143# or use the GlobeOne app instead of the GCash app.
Check Balance in TM via SMS
For the TM users, we are going to clarify that there is no official method to check the load balance through SMS or text. It’s not officially supported by the TM Globe system. But for some TM SIMs or regions it can be applied.
You can check through the most reliable and working methods which we have mentioned above such as:
- USSD Code *143#
- GlobeOne App
- Customer Service (211)
How to Check TM Data Balance & Promo Remaining
Regular balance inquiry shows load only, if you need to check your data usage and active promo you can follow these methods:
Inquiry Type | Method | Steps |
Data Balance (MB/GB left) | *143# | *143# → My Account / My Promos → Data Balance |
Promo Details | *143# | *143# → My Promos → Active Promos |
Full Promo Breakdown | GlobeOne App | Dashboard → Usage → Active Promos |
Reward Points | *143# or GlobeOne App | *143# → Globe Rewards or App → Rewards |
Common Issues When Checking TM Balance & Fixes
Issue | Possible Cause | Solution |
*143# not loading | Network issue | Restart phone or retry |
No balance shown | Temporary delay | Wait a few minutes |
Balance shows ₱0 | Load not yet credited | Wait 5–10 minutes or call 211 |
App shows outdated info | Cache issue | Log out and log in again |
Tips for Managing Your TM Balance Effectively
- Enable low balance alerts via GlobeOne notifications.
- Set up auto-load or regular top-ups via GCash/GlobeOne.
- Check balance daily if you’re a heavy user.
- Use Globe Rewards points to convert to extra load/data.
- Choose high-value TM EasySURF or monthly bundle promos available in the GlobeOne app to stretch your load further.
New users should first follow the steps to activate TM SIM properly.
Conclusion
It is really easy, not at all costly and very comfortable to check the TM balance in 2026 as there are different ways for every situation starting from the old-school method of using the code *143# and up to the GlobeOne app where you can even get a very detailed view of your balance. The app gives you a full view of your load, data, and promos at one place, and thus it is highly recommended. If you are a regular checker then you will always know the current balance and you will never have to face the situation of having no balance unexpectedly.
Frequently Asked Questions (FAQs)
How do I check my data balance?
You can use *143# code or the GlobeOne app to check your promo data.
How to check balance if my TM SIM has no load?
If you don’t have load you can check balance by *143# menu. Check the details from the above section.
How do I check my remaining prepaid load balance?
You can check by dialing *143# and select Balance Inquiry.
How to inquire load balance in TM?
For Globe or TM prepaid, you can use *143# or the GlobeOne app.
How do I check how much data I have left?
Check via GlobeOne app or *143# → My Promos.
Is there a charge for checking TM balance?
No, all the official methods are free. You can balance in zero charges.

