Contact Us
Welcome to TM‑SIM‑Registration.ph. We are an independent information hub created to help mobile subscribers in the Philippines understand the SIM Registration Act and complete their TM SIM registration successfully and securely. The Philippine government enacted the SIM Registration Act in 2022, requiring all SIM card users to register their numbers as a measure to combat scams and identity fraud. While the process is straightforward—users must submit personal details, upload a valid ID and selfie, and verify their number via a one‑time password (OTP) — many subscribers still find the official portals and guidelines confusing.
Our mission is to provide clear, step‑by‑step guides explaining how to register your TM SIM through the official online portal, the GlobeOne app, or in person at authorized stores. We summarize requirements (such as providing your full name, address, birthday, and nationality, plus uploading a clear ID and selfie) and share tips to avoid errors (like ensuring your document files are under 2 MB). Importantly, we do not register SIM cards ourselves, nor do we collect or process personal information on behalf of network providers. We are not affiliated with TM, Globe, or any telecommunications company; our site is purely educational.
If you have questions about the content on our site, want to suggest updates, or have encountered an issue during your registration, we are here to help. Below you’ll find the best ways to reach us.
How to Reach Us
For questions about our guides, clarification of steps, corrections to our content, or to share your registration experience, please email us at [email protected]. This inbox is monitored daily; we strive to respond within 2–3 business days. Please include a descriptive subject line (e.g., “Issue with OTP process” or “Guide update suggestion”) so we can route your message to the right person.
Phone
If you prefer to speak with someone, call us during our office hours (Monday – Friday, 9 am – 5 pm Philippine Standard Time) at (02) 436 3833. Since we are a small team, you may need to leave a voicemail. Be sure to include your name and a brief description of your inquiry, and we will return your call as soon as possible.
Physical Address
Our office is located at:
Rm 203 Amaremca Bldg. 107A Kalayaan Avenue, Diliman
Quezon City, Metro Manila, 1100, Philippines
We operate from this location in Metro Manila to handle administrative tasks and maintain transparency with our readers. Please note that we are not a registration center. We do not accept physical SIM registration forms or personal documents, and we cannot process your registration on site.
Reasons to Contact Us
Our audience reaches out for various reasons, and we encourage you to contact us when:
You need clarification on the registration process. If you’re unsure which ID to use or how to upload your documents to the official portal, we can direct you to the right resources.
You have feedback or corrections. Laws and carrier policies change; if you notice outdated information or a broken link on our site, let us know so we can update it for everyone’s benefit.
You encounter technical issues. We cannot fix problems with the official registration portal, but we can share troubleshooting tips (e.g., clearing your browser cache, checking your internet connection, or contacting TM customer support) and help you navigate common obstacles.
You want to share your experience. We welcome stories of what worked (or didn’t work) for you. Your feedback helps us create more comprehensive guides.
You’re interested in collaboration. If you represent an educational institution, community organization, or media outlet, we can partner to promote SIM registration awareness and digital literacy. Contact us to discuss opportunities.
You have a legal or copyright concern. If you believe our content infringes your intellectual property or violates regulations, please contact us immediately with details. We respect copyrights and trademarks and strive to comply with all applicable laws.
About the Team
TM‑SIM‑Registration.ph is curated by technology writers and telecom enthusiasts who understand the complexities of the SIM Registration Act. We are not lawyers or government officials, but we stay informed by reading official announcements, reviewing carrier guidelines, and following updates from the National Telecommunications Commission (NTC). Our goal is to interpret the regulatory language and convert it into practical instructions for the average Filipino mobile user.
Each guide is reviewed for clarity and accuracy. If we are uncertain about a detail, we will say so. We will never ask you to share your personal documents or OTP via email, social media, or any other unofficial channel. Your privacy matters, and you should only upload sensitive information on the official TM/Globe registration portal or at authorized stores.
Our Promise of Transparency and Safety
We understand the sensitive nature of SIM registration; it involves submitting personal details and documents. We emphasize only using the official registration channels—
The SIM registration portal provided by TM/Globe;
The GlobeOne app from official app stores;
Authorized Globe or TM stores.
Beware of unofficial websites or apps that claim to register your SIM on your behalf. Always check the URL and ensure you are on an official domain. We do not collect your data and will never ask you for your OTP, ID number, or selfie. Our guides are for informational purposes only.
Connect With Us on Social Media
Stay up to date with the latest SIM registration news, tips, and updates by following us on our official social channels:
Facebook: tm.sim.registration.ph
LinkedIn: tm-sim-registration-ph
Quora: Tm-sim Registration Ph
Reddit: u/tm-sim-registration
X (Twitter): @tmsimregph01
These platforms are monitored regularly for general questions and community feedback. For privacy or urgent issues, please use our email or phone contact methods.
Final Words
We created TM‑SIM‑Registration.ph because we believe access to accurate, user‑friendly information is vital to the success of the SIM Registration Act. Registering your SIM ensures you remain connected and compliant with Philippine law while helping reduce spam and fraudulent activities across the country. We hope our guides make the process less daunting and more transparent.
If you have any questions, suggestions, or concerns, please don’t hesitate to reach out through the channels listed above. We appreciate your trust and look forward to helping you navigate your TM SIM registration with confidence.