How to Activate TM SIM via Text, Online or Physical Method

A lot of individuals inquire about the procedure to activate a TM SIM card after purchasing a new one or inserting one that has no signal. When calls are not going through, messages are being rejected, and mobile data is not activating, it can be very stressful for TM users.

However, by following the correct steps your TM SIM registration can be completed quickly without any complications. This guide provides various simple ways to activate your TM SIM via text or online. Here you will learn what you need for activation and also resolve any issues related to this, so that you can start using the calls, texting, and data without any stress.

How to Activate Your New TM SIM

When you buy a new TM SIM 5g or 4g then you need to activate it to connect with the world around you through calls, texts and the internet. So here is the step-by-step guide on activation of your TM SIM:

Step 1: Physical Installation

First of all, turn off your smartphone.
Now, you need to insert your SIM into Slot 1 on your mobile.
Then restart the device.
You should see “No Service” or a signal bar with a “Sign into network” notification.

Step 2: Mandatory SIM Registration (Official Portal)

For SIM registration you must visit the official Globe/TM Registration Portal at simreg.globe.com.ph/digital-onboarding.
Then login to the portal and enter your 10-digit mobile number. You will receive a One-Time Pin (OTP) via SMS.
Verify the OTP. It is necessary to prove that you have the physical SIM.
Fill out the form. Enter your Full Name, Birthday, Gender, and Address exactly as they appear on your ID.
Then upload your Documents. Take a clear photo of your ID and your selfie and upload it.

Step 3: Verifying Success

Once you have submitted the registration form, you will receive a Reference Number. Make a screenshot of this. Within minutes to a few hours, you will receive a “Welcome to TM” SMS. This SMS is your confirmation that the SIM is now active.

If you fail to see the signal bar after inserting the card, troubleshoot your TM SIM no signal problem.

Activating via the GlobeOne App

If you have internet access (Wi-Fi or other mobile data), the GlobeOne app is one of the fastest and most convenient ways to activate your new TM SIM card in 2026. This app is official by Globe Telecom who manage the TM and Globe networks in the Philippines. Here how you activate it through GlobeOne App.

Step-by-Step Guide:

Download the App
- First go to Google Play Store (Android) or App Store (iOS).
- Tap on the search bar and search for “GlobeOne”.
- Now install and open the app.
Insert Your New TM SIM
- Power off your phone, insert the new TM SIM, and restart.
Log In or Register
- If you have an existing Globe/TM number, then log in using that.
- For a brand-new SIM: Select “Register” or “Activate New SIM” option (usually prompted automatically).
- Enter your new TM mobile number.
Verify and Activate
- The app will detect the SIM and guide you through verification (OTP sent to your SIM or alternate number).
- Now you have to follow on-screen commands to complete activation.
- You may be asked to upload a selfie and valid ID for mandatory SIM registration.
Confirmation
- Once done, you’ll receive a welcome SMS and see your account dashboard in the app.

Ensure your data is working by setting up the correct access point name for TM.

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Advantages of Using GlobeOne App:

Full activation + SIM registration in one place.
Easy access to promos, balance check, and load purchase right after.
Track activation status in real-time.

How to Activate a TM SIM for Retailers

The process of activating a TM Retailer SIM (also called Dealer SIM) is a little bit different from regular prepaid SIMs because it has special features like higher Pasaload limits, commission earnings, and load wallet management. These SIMs are designed for resellers who sell Globe/TM load and promos. Here’s the complete step-by-step process in 2026.

Step-by-Step guide:

Buy a TM Retailer SIM kit only from official Globe distributors, authorized dealers, or Globe stores.
Note: Avoid unofficial sellers to prevent fake or blocked SIMs.
After purchasing a new sim, insert it in your phone and restart your mobile to detect the network.
Most Retailer SIMs activate automatically within 24-48 hours after first use (call, text, or data). But if want quick activation, then:
Dial *143# and follow commands for SIM services.
Or make an outgoing call/text. It will activate after that.
Now you need to visit authorised Globe stores or through GlobeOne app, register your sim as a retailer.
And now you need to load via authorized channels to activate selling features.
Globe will verify your details like business info and IDs.
After completing the verification you will get the separate “wallet” for your commission.

Key Benefits of TM Retailer SIM

Get paid for every load or promo that you sell.
You can transfer more (up to ₱1,000+ in one go).
You can get the benefits of exclusive retailer promos and tools.

Retailer Activation: Common Problems and their Solutions

Privileges that are Delayed: If selling features aren’t activated after 72 hours, consult your distributor.
SIM that is Blocked: Make sure you have purchased from a legitimate source; go to Globe store for verification.
No Signal: Conventional troubleshooting! Take out the SIM and insert it again, and check if there is coverage.

The "Activation vs. Registration" Rule

In 2026, there is nothing like this that you simply insert your sim into your phone and it will activate automatically. You must do some steps to completely activate it under the TM SIM registration Act.

The New Reality: All new SIM cards are sold in a “dormant” state.
The Legal Link: Your SIM remains inactive until you complete the mandatory registration process. This law was designed to curb SMS-based scams and cybercrime so every number can be linked to a verified individual.

Documents & IDs Needed for Quick Activation

Do you want to avoid registration failed errors? If your answer is not, then you need to gather all the important documents and IDs before starting the application.

You must need a stable internet connection so use your home wifi or go to the Globe/TM hub, as the registration portal is usually “zero-rated” or free to access through the TM network).
You need a valid Government-Issued ID. The ID must be very clear and have a photo of the person.
And you are going to take a live “liveness” check or a selfie with your ID.

Accepted IDs for 2026

Philippine National ID (Philsys)
Drivers License
Passport
SSS / GSIS / UMID Card
Voter’s ID / Senior Citizen’s ID
PRC ID / NBI Clearance

How to Activate Deactivated TM SIM Card

When you have a deactivated TM SIM card, it is sometimes possible to reactivate but sometimes it can’t be activated again. It can be due to some reasons like your sim has prolonged inactivity (around 120 days with zero balance/activity) or non-registration under the SIM Registration Act.

If you have deactivated SIM for a short duration then it can recover when you reload on the SIM and make a call or text again. However, Globe/TM policy in 2026 is strict. Permanently deactivated SIMs cannot be reactivated directly. So here the best option is SIM replacement to retain your old number on a new SIM.

Steps for SIM replacement:

Go to the Globe Store.
Ask to activate the old SIM number on the new TM SIM card.
They will guide you and provide you a new SIM with the same number.

Post-Activation Checklist:

Check Your Number: Dial *132# to see your mobile number if you’ve forgotten it.
Claim Welcome Rewards: Most new TM SIMs come with FREE 5GB (EasySURF50). Check the GlobeOne app “Rewards” section to claim it.
Set Up APN: For 5G/LTE speeds, ensure your APN is set to internet.globe.com.ph.

How to Check The TM SIM Activation Status?

Method	What to Do	What It Means
Make a Call	Call any mobile number	If the call connects, your TM SIM is activated
Send an SMS	Send a text like “Hi” to another number	Successful SMS means the SIM is active
Dial *143#	Dial *143# on your phone	If the menu appears, activation is complete
Turn On Mobile Data	Enable mobile data and open a website	Internet access confirms activation
Check Signal Bars	Look at the signal on your phone	Signal bars mean the SIM is registered
Restart Phone	Restart and wait for signal	Network signal after restart shows activation

Troubleshooting: Why is my TM SIM Not Activating?

“Invalid SIM” Error: The SIM may be placed incorrectly or is physically damaged. Try cleaning the gold chip with a dry cloth.
No OTP Received: Make sure you have a signal. If the signal is “SOS only,” the registration portal may be the only thing accessible.
Registration Rejected: This is usually due to a blurry ID photo. Make sure you are in a well-lit room and the text on your ID is readable in the photo.

Conclusion

The process of activating your TM SIM card in 2026 is quite simple and can get you connected within a few minutes regardless of whether it’s via automatic detection, *143# menu, GlobeOne app, or just regular outgoing activity. Always carry out the compulsory online SIM registration to meet the legal requirement and prevent deactivation of your SIM. Once your SIM is active, put in some load, enroll in the affordable TM promos, and experience the reliable coverage of Globe network. In case any problems pop up, the Globe’s 211 hotline or the closest store is always there to help you. Keep yourself registered, keep your balance topped up, and enjoy your TM connection to the fullest!

Frequently Asked Questions (FAQs)

Is there an activation fee?

No, here for TM users registration and activation are free. You only pay for the physical SIM card.

Can I reactivate an expired SIM?

Generally, no. Once a SIM expires (usually after 1 year of no load), the number is recycled. You will need to buy a new one.

How many SIMs can I activate?

Under the law, you can register multiple SIMs, but you have to register individually under your name.

How to activate TM SIM no service via text?

In case your TM SIM card displays “No Service,” make sure the SIM is inserted correctly, turn off your phone and then send a message (e.g. “Hi”) to another number.

How long does it take for TM SIM activation to complete?

Most SIMs activate within minutes, but some may take up to 24 hours.

Do I need to register my TM SIM before activation?

Registration is not always required before activation, but it is mandatory to keep the SIM active.

What should I do if my TM SIM is not activating?

Restart your phone, check SIM placement, and contact TM support if needed.

Can I reactivate an inactive or expired TM SIM?

Yes, some SIMs can be reactivated through customer service or retailer support.

What to do if my TM SIM is lost or damaged?

Visit a TM store to request a SIM replacement with the same number.

How can I confirm my TM SIM is activated?

Make a call, send a text, or dial *143# to confirm activation.